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Enterprise Manager
Avaya's Commitment Management suite of products enables you to define,
automate, and measure processes effectively that allow your business
to manage proactively the commitments it makes to its customers,
partners, and employees.

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Commitment Management's flagship product - Avaya Enterprise Manager
- monitors, supervises and orchestrates business processes and resources
from the time an initial request is made by a customer through final
fulfillment of that request to help assure that all commitments
and expectations are met. Enterprise Manager dramatically improves
the way your company responds to your customers-which can allow
you to increase effectiveness, productivity and revenues, while
decreasing costs.
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