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MERLIN Messaging
This highly integrated voice mail system was designed specifically
for growing businesses. It gives you messaging applications at a
competitive price, so you can enhance customer satisfaction, improve
operating efficiency, and improve productivity—the keys to
building your business. The most important step you can take to
keep existing customers and win new ones is to make your company
easy to do business with. MERLIN Messaging gives you the tools to
support this goal.
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With Call
Answer Service, callers are greeted by your personalized recording
and can leave a detailed message in your personal voice mailbox.
The messages are accessible to you anywhere, any time of the day
or night from a touch-tone phone. And, each message is “stamped”
with the date and time so you’ll know exactly when callers
tried to reach you.
In our increasingly diverse society, not all of your customers
or potential customers speak English. MERLIN Messaging offers a
bilingual option. In addition to instructions in U.S. English, your
MERLIN Messaging system permits callers to hear instructions in
an alternate language, either French-Canadian, Latin American Spanish
or Brazilian Portuguese.
Advanced functionality such as outcalling, personal distribution
lists, and multiple greetings enable your employees to be more productive
and for you to have flexibility in how your calls are handled.
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The Automated
Attendant answers calls with a friendly, courteous greeting and
delivers the call to the right extension, person, or department.
It helps to give your business the appearance of a large enterprise.
And ensures all calls are answered promptly even during your busiest
time.
MERLIN Messaging plugs directly into the MERLIN which means there are no additional space requirements, no other cables or power needed.
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